Frequently Asked Questions
Can I try Status Tiger before subscribing?
Yes! Our free tier includes 5 monitors with 5-minute checks and 1 status page - no credit card required and no time limits. When you're ready for more power, upgrade to a paid plan anytime.
What happens if I exceed my monitor limit?
You won't be able to add new monitors until you upgrade or remove existing ones. Your current monitors will continue working normally. We'll send you a friendly reminder when you're approaching your limit.
Can I change plans anytime?
Absolutely! Upgrade or downgrade at any time. When upgrading, you'll be prorated for the remaining time. When downgrading, the new rate takes effect at your next billing cycle.
Do you offer education or nonprofit discounts?
Yes! We offer special pricing for K-12 schools, universities, and registered nonprofits. Contact us at sales@statustiger.com with proof of status for a custom quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) through Stripe. Enterprise customers can also pay via invoice or ACH bank transfer.
Is there a refund policy?
We offer a 30-day money-back guarantee on all paid plans. If you're not satisfied for any reason, contact support and we'll issue a full refund - no questions asked.
How does the free tier compare to competitors?
Status Tiger's free tier includes 5 monitors with 5-minute checks and a status page. Our paid plans start at just $19/month - significantly cheaper than competitors like StatusGator ($72/mo) while offering faster check intervals (down to 10 seconds) and more features at every tier.
Can I use my own domain for status pages?
Yes! On Pro plans and above, you can use custom domains like status.yourcompany.com. We provide simple DNS instructions and handle SSL certificates automatically.